Secure Confimation

After answering an objection, confirm the fact with the prospect before you proceed. Once you have addressed the objection ask the prospect "Does that answer your question?" or say something like "Do you have any other concerns?" Sometimes a customer will nod even if they have not been fully convinced. This practice will ensure that you have truly addressed the objection. By speaking the words, the customer confirms that the issue has been resolved in his own mind. You will never be able to close a sale if the customer still holds objections, it is much better to meet them head-on and put them behind you.

Keep Smiling, Keep Selling!

Thanks Jim Busch