This is the perfect time of year to talk to customers about their plans and goals. "Mr. Customer, I want to wish you a happy New Year and ask you about your plans for 2010. What are your goals for the upcoming year. My job is to help you achieve your goals, so I'd like to know what you want to accomplish." This question not only helps you formulate a marketing plan for the customer but also positions you as someone genuinely interested in the customer's business.
This is the 1st step toward a happy New Year for both you and your customer.
Keep Smiling, Keep Selling!
Thanks Jim Busch
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