Weekly Quote

A few years ago, Italian scientists discovered the existence of "mirror neurons" in the human brain. These cells naturally lead us to respond in kind to the behaviors that we observe in others. It is theorized that this is an adaptation that helped our tribal ancestors work cooperatively. What this means for salespeople and managers is that if we want happy and cooperative customers we have to demonstrate that behavior. Here's how the master, Zig Ziglar put it:

"When you choose to be pleasant and positive in the way you treat others, you have also chosen, in most cases, how you are going to be treated by others."

Keep Smiling, Keep Selling!

Thanks Jim Busch