Great quote

Here is this week's quote:

"I can give you a six word formula for success: Think things through--Then follow through."
Eddie Rickenbacker

Rickenbacker led an amazingly successful life. He was a WWI flying ace, a WWII hero and a successful business man who shaped the emerging airline industry.

Every salesperson should burn this quote into their brain. When researchers survey buyers about their complaints about salespeople "Failing to follow up on a promise" is always #1. A lot of business people rely on this to blow off weak sales reps. They say "Get back to me in a couple of weeks and we'll talk" knowing full well that they will never see the rep again.

Follow up is the root of trust, and trust is the key to turning prospects into customers.

Keep smiling, keep selling

Thanks Jim Busch