Friday quote

Earlier this week I spent a very long day with one of our field reps. His manager asked me to spend some time with him because his territory is under performing. I had diagnosed his problem in about two minutes. Every other sentence out of his mouth was a complaint about something. He is absolutely convinced that he has the worst territory, the toughest customers and the most outrageous sales goals on the entire planet. With this attitude he couldn't sell life jackets on the deck of the Titanic! I had a long talk to him about his mind set but I am not sure it sunk in. Attitude adjustments have to be an inside job. This week's quote expresses a great way to look at life:

"There are only two ways to approach life--as a victim or as a gallant fighter, and you must decide if you want to act or react, deal your own cards or play with a stacked deck. And if you don't decide which way to play with life, it will always play with you."--Merle Shain

Keep smiling, keep selling

Thanks--Jim Busch