"It is very clever to hide one's cleverness"--Francois Le Rochefoucauld
As sales people sometimes it makes sense to play dumb. If you come on to a customer as the expert that knows everything about their business you may cause them to clam up. The best way to get prospects talking is to ask them about their business. Even if you've worked a hundred similar businesses each customer is unique. It is better to listen to their ideas than to try to impose your ideas on them, Often playing dumb is the smartest thing you can do.
Keep Smiling, Keep Selling!
Thanks Jim Busch
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