Tuesday, July 12, 2011

Holding their attention with your body language

Many reps tell me that they have trouble holding the attention of their prospects and customers. Observing them in the field I can see why. Many reps lean on the customer's counter or slouch back and give their presentation. To hold people's attention it is important to use good assertive body language. Stand up straight, use your hand gestures to support what you are saying and make eye contact. Taking a more relaxed posture tells the customer that what you have to say is of no importance. When presenting you need to use every fiber of your being to engage the customer and hold their attention.

Keep Smiling, Keep Selling!

Thanks

Jim Busch

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